Part Two: Creating Digital First Services with Automation & AI
We share our top five takeaways from speaking with Kiwi professional Foreign Exchange (FOREX) Trader, Funds Manager, and Forex Trading Coach Andrew Mitchem. He shares his journey to create the TFTC Patter Trader, a digital first product underpinned by Machine Learning and Predictive Analytics.
Part One: Creating Digital First Services With Automation & AI
TFTC Pattern Trader, a semi-automated foreign exchange trading platform, underpinned by predictive analytics and machine learning, was delivered to minimum viable product in 12-months and now has over 200 users leveraging the benefits of automation and AI.
2020: The Year That Was In Business Process Automation
To launch our 2021 content season, we take a look back at 2020 and the year that was - through the eyes of you, our readers, listeners and viewers. From Hyperautomation to Intelligent Automation, Machine Learning and Conversational AI
Conversational AI: A Global Perspective With CX Automation Leader, Liam Delap
The customer experience is now a strategic battleground and Conversational AI is the enabler for personalised customer experiences, at scale.
Liam Delap, Customer experience and conversational AI evangelist shares his views on how Conversational AI is re-shaping operating models and the customer service landscape.
Data: The foundation for an AI competitive advantage
Data is both a dependency and by-product of everything we do – from events in daily life like checkout-less shopping to solving the major problems of the world like a vaccine for Covid-19. The only question for businesses is whether we are collecting the data and using it for strategic advantage.
Raising Financial Literacy and Wellbeing with Humans and Robots
When humans and robots come together in hybrid financial services.
It’s an admirable aim. But sadly it’s also one that is proving challenging. Getting financial advice is still seen very much as the domain of the rich. For the average New Zealander its generally not on the radar. Can robots and AI help?
